Sunshine Coast: We deliver from 11AM to 5PM weekdays and 12PM to 4PM on Saturday.

Brisbane & Gold Coast: Deliveries are made between 12:30PM and 5:30PM.

Enter the delivery post code on the cart page to see available delivery options as it does vary by post code.

Sometimes there are delays with deliveries that are out of our control, like severe weather and traffic. Please allow additional time during these events.

Delivery from as low as $15.95 for premium hand delivery with tracking updates with no hidden fees. This includes:

✔ Delivery by our trusted courier
✔ Real-time tracking & live delivery ETA
✔ Email & SMS notifications
✔ Access to live chat with our customer service team

You can use the 'Estimate Shipping' tab on the cart page to see delivery fees applicable to a particular post code.

If we're unable to deliver your order on the first attempt, a redelivery fee may apply. This covers the cost of paying our courier for each delivery attempt.

Our Sunshine Coast and Brisbane North studios have Saturday delivery available. Order cut-off is 12pm unless sold out.

For all other locations we deliver Monday to Friday, excluding public holidays for most of our locations.

Yes, we certainly do. To allow for a smooth delivery process we ask that you provide as much detail as possible. We require the hospital name, the recipient's surname and the ward.

Please note that some specialty wards do not allow flower delivery, we recommend checking this prior to ordering.

We deliver to schools, but we can't guarantee our delivery times. We always endeavour to deliver to schools first, but as every day is different, we can't predict or guarantee your delivery.

If your order is time-sensitive, we recommend providing a residential address as a backup in case the delivery window doesn't align with school hours. You're also welcome to contact us before placing your order.

Please ensure the school name and any relevant details are included in the delivery address to help us identify it correctly.

Yes, we deliver to businesses. While we always aim to prioritise business deliveries, we can't guarantee a specific delivery time as each day can vary based on order volume and traffic.

If your order is time-sensitive, we recommend providing a residential address as a backup, just in case the delivery window doesn't align with business hours. You're also welcome to contact us before placing your order.

Please make sure to include the business name and any relevant details in the delivery address to help us identify it correctly.

We always try to leave your delivery somewhere safe if there is nobody home during delivery. Our couriers collect proof of delivery when the order has to be left.

We certainly do! You'll receive emails and SMS from us when your order is out for delivery and when it has been delivered. You'll be able to see an estimated delivery window that is updated in real-time as the courier progresses with their deliveries.

While we always do our best to deliver as efficiently as possible, we’re unable to guarantee specific delivery times due to the nature of our delivery routes and schedules.

In most cases your order will be returned to us by the courier if they were unable to make delivery or safely leave your order. We are unable to redeliver the same day, but your order will be dispatched again on the next available day. 

If your order can't be delivered the first time, you may also incur a delivery fee for us to try again. As the courier needs to be paid for each delivery, this is unavoidable in most circumstances.

Unfortunately, we’re unable to deliver to airports, including terminals, offices, or any other areas within airport grounds. We recommend providing the recipient’s residential address instead.