From our Sunshine Coast Studio:
We deliver weekdays starting at 11AM, offering a variety of delivery options. These options will be available at checkout, based on the delivery post code and availability.

For Brisbane, North Lakes, and the Gold Coast:
Same-day delivery is available for orders placed by 12PM. Deliveries occur between 12:30PM and 6PM.

Once dispatched, you will receive a notification with real-time tracking, so you can track the progress and see the estimated delivery time.

Delivery from as low as $16.95 for premium hand delivery with tracking updates with no hidden fees. This includes:

✔ Delivery by our trusted courier
✔ Real-time tracking & live delivery ETA
✔ Email & SMS notifications
✔ Access to live chat with our customer service team

Our Sunshine Coast studio also offers an Express delivery option, which may incur additional fees. For exact rates, please check the checkout page or contact us for more details.

If we're unable to deliver your order on the first attempt, a redelivery fee may apply. This covers the cost of paying our courier for each delivery attempt.

We deliver Monday to Friday, excluding public holidays for most of our locations.

Our Sunshine Coast studio has Saturday delivery available. Order cut-off is 11am.

Yes, we certainly do. To allow for a smooth delivery process we ask that you provide as much detail as possible. We require the hospital name, the recipient's surname and the ward. Please note that some specialty wards do not allow flower delivery, we recommend checking this prior to ordering.

We deliver to schools, but we can't guarantee our delivery times. We always endeavour to deliver to schools first, but as every day is different, we can't predict or guarantee your delivery.

Please feel free to contact us before placing your order. We also ask that you include the school details in the address to help us identify this in your order.

We always try to leave your delivery somewhere safe if there is nobody home during delivery. Our couriers collect proof of delivery when the order has to be left.

We certainly do! You'll receive emails and SMS from us when your order is out for delivery and when it has been delivered. You'll be able to see an estimated delivery window that is updated in real-time as the courier progresses with their deliveries.

While we always do our best to deliver as efficiently as possible, we’re unable to guarantee specific delivery times due to the nature of our delivery routes and schedules.

In most cases your order will be returned to us by the courier if they were unable to make delivery or safely leave your order. We are unable to redeliver the same day, but your order will be dispatched again on the next available day. 

If your order can't be delivered the first time, you may also incur a delivery fee for us to try again. As the courier needs to be paid for each delivery, this is unavoidable in most circumstances.

Unfortunately, we’re unable to deliver to airports, including terminals, offices, or any other areas within airport grounds. We recommend providing the recipient’s residential address instead.